1. Information We Collect

• Personal Information You Provide: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details.  
• Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies for this purpose.  
• Information from Third Parties: We may receive information about you from third parties, such as payment processors and analytics providers.  
  
   

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and payment processing. 
• To manage your account and provide customer support.
• To communicate with you about your orders, our products, and promotional offers (with your consent, where required by law).
• To personalize your experience on our website and tailor our content and recommendations to your interests.
• To improve our website, products, and services.
• To detect and prevent fraud and other illegal activities.
• To comply with legal obligations.

3. How We Share Your Information

We may share your personal information with the following categories of recipients: 

• Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping, website hosting, email marketing, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.   
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. 
• Legal Compliance: We may disclose your information if required by law, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.   
• With Your Consent: We may share your information with third parties for other purposes with your explicit consent.  

4. Your Rights

Under the General Data Protection Regulation (GDPR) and Lithuanian data protection laws, you have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.  
• Rectification: Request the correction of inaccurate or incomplete personal information.  
• Erasure: Request the deletion of your personal information under certain circumstances.  
• Restriction of Processing: Request the restriction of the processing of your personal information under certain circumstances.
• Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.  
• Object: Object to the processing of your personal information for certain purposes, such as direct marketing.
• Withdraw Consent: Withdraw your consent at any time where we are processing your personal information based on your consent.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request. You also have the right to lodge a complaint with the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija) in Lithuania if you believe that our processing of your personal information infringes data protection laws.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.  

7. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy (if applicable).  

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.  

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.  

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: sales@cloudceramix.com