Welcome to Cloud Ceramix! These Terms and Conditions govern your use of our website www.cloudceramix.com and your purchases of products from our online store. By accessing our website and/or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

• “We,” “Us,” or “Our” refers to Cloud Ceramix, a company based in Lithuania.
• “You” or “User” refers to any person accessing or using our website and/or purchasing products from us.
• “Website” refers to our online store accessible at www.cloudceramix.com
• “Products” refers to the goods offered for sale on our Website.
• “Order” refers to your request to purchase Products from us.
• “Contract” refers to the legally binding agreement formed between you and us upon our acceptance of your Order.

2. Use of the Website

• By accessing and using our Website, you agree to do so only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
• You agree not to use our Website in any way that is fraudulent, unlawful, defamatory, offensive, or otherwise objectionable.
• You are responsible for ensuring that all information you provide to us is accurate and complete.
• We reserve the right to suspend, restrict, or terminate your access to our Website at any time without notice if we believe you have violated these Terms and Conditions.

3. Account Registration (Optional)

• You may have the option to create an account on our Website. If you do, you are responsible for maintaining the confidentiality of your account details, including your username and password.
• You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
• We reserve the right to suspend or terminate your account at any time if we suspect unauthorized access or a breach of these Terms and Conditions.

4. Product Information

• We make every effort to ensure that the product descriptions, images, and specifications displayed on our Website are accurate. However, slight variations in color, size, or other characteristics may occur.
• All product information is provided for informational purposes only and does not constitute a warranty or guarantee.
• We reserve the right to change product descriptions, specifications, and prices at any time without prior notice.
• All our products are handmade and shipped from Dzūkija, Lithuania.

5. Ordering Process and Contract Formation

• Placing an Order on our Website constitutes an offer to purchase the selected Products in accordance with these Terms and Conditions.
• After placing an Order, you will receive an order confirmation email acknowledging receipt of your Order. This email does not constitute acceptance of your offer.
• A Contract between us will only be formed when we dispatch the Products to you and send you a shipping confirmation email.
• We reserve the right to refuse any Order for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspicion of fraudulent activity. If we refuse your Order, we will notify you as soon as reasonably possible and refund any payments already made.
   

6. Pricing and Payment

• All prices displayed on our Website are in Euros (€) and include the applicable Value Added Tax (VAT) as per Lithuanian regulations.
• Delivery costs will be clearly indicated during the checkout process and added to the total order price.
• By placing an Order, you confirm that you are authorized to use the payment method provided.
• We reserve the right to change the prices of our Products at any time without prior notice, but such changes will not affect Orders that have already been placed and confirmed by us.
• We accept the following payment methods: Debit Cards, Credit Cards (Visa, Mastercard), Bank Transfers via Montonio.
• Please note that a small transaction fee may apply for certain payment gateways. Any such fee will be clearly displayed during checkout before order confirmation.
• Security. Our website uses secure payment gateways to ensure the safety of your payment information. We utilize SSL (Secure Socket Layer) encryption to protect your data during transmission.

7. Delivery

• We will deliver the Products to the shipping address specified in your Order. Please ensure that this address is accurate and complete.
• Delivery times are estimates and may vary depending on the shipping method and destination. We are not responsible for delays caused by events beyond our reasonable control.
• Risk of loss and damage to the Products passes to you upon delivery.
• Further details regarding our shipping destinations, costs, methods, and estimated delivery times can be found in our dedicated “Delivery and Returns” policy.

8. Returns and Right of Withdrawal

• Your rights regarding returns and the right of withdrawal are outlined in our separate “Delivery and Returns” policy, which forms an integral part of these Terms and Conditions. Please refer to that policy for detailed information.

9. Intellectual Property

• All content on our Website, including but not limited to text, images, logos, trademarks, and software, is the property of Cloud ceramix or its licensors and is protected by copyright and other intellectual property laws.
• You may not use, reproduce, modify, distribute, or display any of the content on our Website without our prior written consent.

10. Limitation of Liability

• To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Website or the purchase of Products from us.
• Our total liability to you for any direct damages arising out of or in connection with these Terms and Conditions shall not exceed the total amount paid by you for the relevant Order.
• Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Lithuanian law.

11. Indemnification

You agree to indemnify and hold us harmless from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your breach of these Terms and Conditions or your use of our Website.

12. Governing Law and Jurisdiction

• These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Lithuania.
• Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Lithuania.

13. Entire Agreement

• These Terms and Conditions, together with our Privacy Policy, Purchase Policy, and Delivery and Returns policy, constitute the entire agreement between you and us relating to your use of our Website and your purchases of Products from us, and supersede all prior agreements and understandings.

14. Amendments

• We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be posted on our Website, and your continued use of the Website and/or placement of Orders after the posting of such changes constitutes your acceptance of the revised Terms and Conditions.

15. Legal Information

Company Name: Namų dekoro studija, MB
Registration Number: 306399160
VAT Number: LT100016639611
Registered Address: Konarskio g. 23-5, LT-03123 Vilnius, Lithuania
+37060048936

16. Contact Us:

If you have any questions or concerns about these Terms and Conditions, please contact us at: sales@cloudceramix.com